When it comes to debt repayment, individual financial circumstances can be very different. We believe that people need empathy and privacy, to create a personalized repayment plan that works best for their situation.
At Firstsource Advantage, our mission is to empower you to plan and manage your debt conveniently and independently so you can regain control of your finances. We help you do this through our digital debt collections solution that is easily accessible, user friendly and available 24x7
Frequently asked questions
We provide several options for making a payment:
- Call us us on the toll-free number listed on your letter
- Mail in your payment to Firstsource Advantage, LLC P.O. Box 628, Buffalo, NY 14240-0628
- Pay online by visiting our payment website, www.myadvantagefsa.com
The ways to request verification are to:
- Call us at the toll-free number listed on your letter
- Send a letter to Firstsource Advantage, LLC 205 Bryant Woods South Amherst, NY 14228
- Send an email through the 'Contact' and then 'Customers' option located in the upper right hand corner.
Firstsource Advantage, LLC works with financial institutions and credit card issuers to help resolve delinquent debt.
If you received a message from Firstsource Advantage, LLC please call us back so we may verify your details and provide you with the information you seek.
This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.
Yes! Our representatives will work with you to find a payment plan that will work within your budget.
You may also contact a free consumer debt counseling company such as Consumer Credit Counseling Services (http://credit.org/cccs/) and Money Management International (http://www.cccsintl.org/) who may be able to assist you with your current situation.
No. Firstsource Advantage, LLC is a third party debt collection agency who services accounts on behalf of the creditor.
The ways to notify us are:
- Call us at the toll-free number listed on your letter
- Send a letter to Firstsource Advantage, LLC 205 Bryant Woods South Amherst, NY 14228
Please provide us with your attorney’s name and address, the bankruptcy chapter and date of your bankruptcy filing. We will immediately notify the creditor.
Our clients have specific fraud reporting processes. Please either:
- Call us at the toll-free number listed on your letter
- Send a letter to Firstsource Advantage, LLC 205 Bryant Woods South Amherst, NY 14228
- Send an email through the 'Contact' and then 'Customers' option located in the upper right hand corner.
We will immediately report this information to the creditor for a full investigation.
Please contact us at 1-800-486-9164 so we may remove your number and update our records accordingly. This will ensure no further calls are placed to you.
Yes. For quality assurance purposes, Firstsource Advantage, LLC records and may monitor telephone calls between you and Firstsource Advantage, LLC representatives.
When you settle your account in full, collection efforts stop on the remaining balance. Firstsource Advantage, LLC will notify the creditor so that they can update their records accordingly.
Firstsource Advantage. LLC does not credit report. Please reach out to the creditor with any questions pertaining to your credit report.